A Level 2 Practitioner course developing advanced AI prompting skills for NHS healthcare administrators: role prompting, worked examples, the daily Copilot toolkit across Outlook, Word, Teams and Excel, document and data handling, safety in practice, team quality systems, and communicating about AI with patients and colleagues.
This Foundation Level course introduces NHS administrative and reception staff to artificial intelligence. Across three modules you will learn what AI actually does, how to use it safely and lawfully, and how to apply it to everyday administrative tasks. A 20-question Final Assessment concludes the course.